.

.

PAYMENT

You can make payment in the following ways:

Online payment through LiqPay online payment system with the specification of details of a bank payment card on the relevant payment page. Payment may be made in 203 world countries using Mastercard/Visa cards of any bank.

In cash in a depot of the chosen delivery service at the receipt of purchase. Before payment, you can visually inspect the order to get sure that goods are intact.

In cash to a courier of a delivery service at the receipt of purchase. Before payment, you can visually inspect the order to get sure that goods are intact.

By the wire transfer upon issue of an invoice. The relevant invoice will be sent to email address specified at order registration.

In case of registration of an order in this way, a legal entity or individual must provide a copy or a scan copy of the following documents: registration certificate, VAT payer certificate (if any), single tax payer certificate (if any).

Currencies, in which purchase can be paid:

– EUR;

– UAH;

– USD.

Attention! In case your credit/debit payment card or other payment method is not established in the currency of your purchase, the final price will be withdrawn in the currency of your card. It will be calculated (converted into the currency of the card) and withdrawn by the bank issuing your bank payment card. All orders are placed on LIGNO market, which is an Ukrainian online store; correspondingly, the issuer of your card or supplier of the payment method may apply other charges of international banks. LIGNO market does not control such charges and may not provide for their size. To get more detailed information on potential charges and fees, we recommend you contact your issuing bank before making an order.

Payment conditions:

1. For your safety, name and address in an invoice must coincide with the ones specified for a credit card or other payment method. LIGNO reserves the right to cancel an order that does not meet the specified or other safety criteria.

2. When making payment online through LiqPay online payment system using a bank payment card of other payment method, funds for goods (with a note “Available”) will be withdrawn only after forwarding purchase to the customer. However, preliminary authorization of funds (reservation of funds for a total purchase amount) will be made immediately after order placement.

3. When making payment through LiqPay online payment system using a bank payment card or other payment method, funds for goods (with a note “Pre-order”) will be withdrawn only after order placement.

4. Prices specified on the website do not include any taxes and fees. When ordering goods to be delivered from beyond Ukraine, additional fee may be charged for customs clearance of goods.

In case of additional questions, please contact us.

 

DELIVERY

Ways to receive goods:

Pickup from a depot of Nova Poshta. You can receive your order in one of the depots, addresses whereof you can find on the order registration page, as well as on the website of Nova Poshta.

Delivery term is from 1 to 5 business days. You can receive schedule of operation of necessary depots on the website of Nova Poshta.

Cost of delivery amounts from UAH 20 to UAH 1,450 and depends on the weight, dimensions of goods and delivery distance. You can check the exact cost of delivery here.

Pickup from a depot of Ukrposhta. You can receive your order in one of the depots, addresses whereof you can find on the website of Ukrposhta.

Delivery term is from 1 to 25 business days. You can check schedule of operation of necessary depots here.

Cost of delivery round Ukraine amounts from UAH 9.6 to UAH 60 and depends on the weight, dimensions of goods and delivery distance. You can check the exact cost of delivery round Ukraine here.

In case of delivery of goods weighting over 30 kg, cost of delivery round Ukraine amounts to UAH 300. You can check the exact cost of delivery of goods weighting over 30 kg here.

Cost of delivery of international dispatches amounts from USD 0.6 to USD 215 and depends on the weight, dimensions of goods, way of delivery, etc. You can check the exact cost of delivery here.

Pickup from a sales outlet, warehouse, head office or representative office of our partners, whose products you purchase. You can view address for the pickup of your order at order registration, and it will be also sent to your email address specified at order registration.

Courier delivery by the specified address. You can receive your order without leaving home or directly at the place of destination. Delivery term is from 1 to 25 business days. You can see the exact cost of delivery upon order registration and specification of delivery address.

Other way of delivery is suitable for large goods or international transportation. You can choose any delivery service to be agreed with a manager of LIGNO by phone after selection of this way of delivery and order registration.

Additional forwarding companies:

– Delivery

– Autolux

– DHL

FedEx

Attention!

1. Products of some categories of LIGNO online store have large dimensions and/or weight characteristics. Therefore, depending on the chosen way of delivery, cost and terms of delivery may differ from the above. Delivery of goods with dimensions over 2 m, as well as with a unit of goods weighting over 100 kg shall be agreed with a manager of the online store in each individual case. Cost of delivery (by a courier) will be informed only after agreement of a delivery service with a customer.

2. In case of receipt of an order in any of the above ways, you must show an identity document to persons authorized to issue goods.

3. Delivery is possible only to address specified in an order. No changes are allowed after forwarding an order.

In case of additional questions, please contact us.